引言与定义
使用DMIT Incorporation(以下简称"DMIT")提供的服务须遵守以下条款与条件。
双方定义与介绍性条款 - 本协议中涉及的 operative parties 定义如下:
- DMIT是www.dmit.io("网站")的发布者和运营商,通过该网站DMIT提供某些网络托管服务("服务")。就本协议而言,当引用"网站"或"服务"时,该引用包括提供所述网站和/或服务所需的所有硬件、软件和网络资源。
- 当本协议中使用第一人称代词(我们、我们的等)时,这些条款指的是DMIT。此外,当使用术语"网站"时,这些术语指的是我们发布的任何网站,除非有网站被明确豁免于本政策。您,客户 - 作为我们的客户以及网站或服务的使用者,本协议将通过任何第二人称代词(如"您的"等)来指代您。
请仔细阅读以下托管服务条款与条件。通过订阅DMIT服务,您同意受本协议("协议")所有条款和条件的约束。如果您同意本协议的条款和条件,请点击"我接受"(或类似语法)或勾选相应复选框表明您同意受这些条款和条件的约束,并继续账户设置流程。您应打印或以其他方式保存本协议的副本以备将来参考。DMIT仅在您同意受本文包含的所有条款和条件约束的情况下才同意向您提供服务。您对本协议的电子接受是依据《全球和国家商务电子签名法》(E-SIGN法案)及类似的联邦和州法律允许的。任何使用DMIT服务的行为均应构成对当前托管服务条款和条件的接受。
引用并入。
尽管本协议代表了DMIT服务的主要条款和条件,但额外的指南和规则在此通过引用并入。您可以在以下页面浏览所有法律文件:
服务条款:https://www.dmit.io/pages/tos
可接受使用政策:https://www.dmit.io/pages/aup
隐私政策:https://www.dmit.io/pages/privacy
1. 用户协议的修订
本协议包含适用于您使用dmit服务(定义见下文)的完整条款和条件。Dmit可随时修订本协议的条款,包括费用(定义见下文)。
1.1 我们可不时修订本协议。我们保留这样做的权利。您同意我们拥有此类单方权利。您同意对本协议的所有修改或更改将在发布后立即生效并具有强制执行力。更新或编辑的版本在发布后立即取代任何先前版本,除非修订版本明确提及先前版本并保留先前版本或其部分有效,否则先前版本不再具有持续的法律效力。如果本协议的任何修订被任何法院视为无效或无效,双方打算将本协议先前有效版本视为具有最大程度的有效性和可执行性。
1.2 我们同意,如果我们更改本协议中的任何内容,我们将更改本协议顶部的"最后修订日期"。您同意定期重新访问此页面,并在访问时使用浏览器上的"刷新"按钮。您同意记录协议的最后修订日期。如果"最后修改"日期与您上次审阅本协议时相同,那么您可以假定自您上次阅读本协议以来,本协议中没有任何内容发生变化。如果"最后修改"日期已更改,那么您可以确认协议的某些内容已更改。
1.3 如果您希望因我们已做出的任何更改而终止本协议,您必须在上述"最后修订"日期后三十(30)天内通过取消表格书面终止本协议。您在任何此类通知生效日期之后继续使用服务即构成您接受此类更改。
1.4 弃权 - 如果您未能定期审查本协议以确定条款是否有任何更改,您将承担此类疏忽的全部责任,并且您同意此类未能构成对修订条款的积极弃权。我们不对您忽视您的合法权益负责。
2. 协议期限与取消政策
2.1 初始期限应在确认您的订单或开始向您提供服务并收到合法资金后开始。期限将由您选择,并在订购我们的服务时注明。除非dmit违约,否则您不得在初始期限内(及其任何续订期内)终止本协议。初始期限后,本协议将自动持续一个等于初始期限的连续期限,除非任一方根据本协议的规定终止或取消。
2.2 Dmit也可自行决定随时以任何理由或无理由终止本协议("无理由终止")。在这种情况下,dmit将在服务中断前七(7)天向您发出书面通知。
2.3 如果dmit根据本协议概述的任何条款取消本协议,除根据第2.2条无理由终止的情况外,dmit不会向您退还取消前已支付或预支付的任何费用。您有义务支付取消生效前累积的所有费用。如果dmit因某些原因终止协议,所有预付费的托管费用将被没收且不予退还。本协议的终止不免除您支付dmit在本协议终止生效日期之前产生的任何应计费用或应付费用的义务。
2.4 除DMIT在本协议其他地方规定的终止本协议的权利外,如果DMIT基于其独自判断,认定您或您的任何最终用户:(a) 违反了《可接受使用政策》("AUP"),如AUP页面所述并在此并入;(b) 侵犯或违反了任何第三方的知识产权、隐私权或公开权;(c) 未遵守任何适用的法律、法规或条例;或 (d) 上传、发布或传播了DMIT根据其判断视为非法或高风险的任何图像、文本、图形、代码或视频。(e) 违反了相关数据中心和电信运营商的服务协议。本协议中包含的任何内容均无意或将任何义务强加于DMIT,要求其随时监控或审查您的内容或您最终用户的内容。您仍对您的内容及其产生的任何责任负全部责任。
2.5 如果任一方因任何原因取消或终止本协议,您应全权负责进行所有必要安排,以确保更换主机的安全性并将所有电子数据、图形、图像、视频或文本传输到新的服务提供商。本协议终止后,根据其性质,预期在终止后仍然有效的条款应保持有效,并根据其条款保持完全效力。
3. 账户管理
3.1 注册服务时,您将选择登录名(电子邮件)和密码。您只能通过此类用户ID和密码使用服务或修改数据和内容。您对维护您的用户ID和密码的保密性以及使用这些凭据进行的所有活动负全部责任。您同意在发现任何未经授权使用您的账户或任何其他安全违规行为时立即通知我们。
3.2 您必须向我们提供一个经常检查的主要电子邮件地址。我们之间所有的通知和通信都将发送到您提供的电子邮件地址,因此您需要保持此地址最新或在您的地址更改时通知我们。如果您的任何联系信息和/或账单信息发生变化,您应通知我们以便我们更新您的账户。您还有责任确保我们的邮件不被您或您的邮件提供商使用的任何垃圾邮件拦截列表屏蔽。
3.3 根据本协议第2条,提供任何类型的虚假或不准确的联系信息可能导致您的账户终止。
3.4 您对账户下的所有活动负责。因此,我们强烈建议您将文件、目录和脚本的权限设置为最严格的设置。您同意您具备正确操作网站的技术能力,并且您对您账户下执行的任何操作负责,包括但不限于对您的网站、dmit网站和/或设备以及任何其他网站的损害。
3.5 作为客户,您应使用自己的真实信息进行注册。我们有权核查您的信息或要求任何证据。填写虚假信息将导致您的账户终止且不予退款。
3.6 由于OFAC限制,我们不接受来自以下国家的订单:
古巴、伊朗、黎巴嫩、利比亚、缅甸(Burma)、朝鲜、索马里、苏丹、叙利亚
3.7 我们的大多数服务是非托管服务,我们只能保证在72小时内回复支持工单。非托管客户在请求支持工单时应注意情况,以确保我们的资源得到合理使用,否则我们有权关闭您的支持账户,但我们不希望这样做。(a) 以轮询方式发送大量相同的支持工单;(b) 使用冒犯性语言;(c) 发送垃圾邮件和广告。
3.8 DMIT系统将在账户注册期间尝试识别自然人/法人。如果我们确定您的账户是由已经在DMIT拥有账户的同一自然人/法人注册的,这些账户将共享相同的限制,例如退款、IP更换、促销政策和联盟计划。
3.9 DMIT不允许任何类型的账户转让。DMIT保留立即终止账户并不退款的权利。
4. 知识产权
4.1 在您和DMIT之间,DMIT承认其不对您提供在网站上使用的内容(包括但不限于文本、软件、音乐、声音、视听作品、电影、照片、动画、视频和图形)主张所有权。您特此授予DMIT一项非排他性、全球性、免版税的许可,以利于您自己并使DMIT能够通过复制、创作衍生作品、展示、执行、使用、广播和在互联网上传输您的内容来履行其在本协议下的义务。
4.2 DMIT可以(但没有义务)向您提供与服务性能相关的某些材料,包括但不限于计算机软件(目标代码或源代码形式)、数据、文档或信息,这些是由dmit或其供应商根据本协议开发或提供的,分配给您的域名、电子邮件地址和其他网络地址,以及dmit用于为您提供服务的其他专有技术、方法、设备和流程("托管材料")。根据本协议的条款和条件,dmit特此授予您有限的、可撤销的、不可转让的非排他性许可,仅使用与服务相关的托管材料。本许可将在本协议终止时终止。在您和dmit之间,您承认并同意dmit拥有所有权利、所有权和利益,或以其他方式获得了适用于托管材料的所有许可,以及其中的所有版权、商业秘密、专利、商标和其他知识产权。本协议终止后,任何未获许可的托管材料使用均未被允许且严格禁止。您同意,未经dmit明确书面许可,您不得以任何方式上传、传输、复制、分发或使用通过服务获得的任何托管数据。
4.3 本协议不构成使用dmit商标、服务标志或任何其他商标的许可。未经dmit事先书面同意,严格禁止使用dmit的任何商号、服务标志或任何其他商标。
4.4 如果我们需要律师或其他人的帮助来向您收取任何违约金或任何其他款项,或者如果我们需要律师的帮助来寻求对您的禁令救济,或者如果我们需要向您提交ICANN投诉以便将有问题的URL从您转移给我们,那么您也同意您将向我们报销为收取这些违约金或寻求对您的禁令救济,或提交和起诉ICANN投诉而产生的所有费用。
4.5 您知道,即使是名义上的损害赔偿也可能花费大量的律师费、差旅费、法律费用和其他可能使违约金相形见绌的费用。您同意您将支付所有这些费用。
5. DMCA通知和移除政策
5.1 引言
DMIT.IO("DMIT")实施以下DMCA通知和移除政策。DMIT尊重第三方的知识产权,并期望其他人也这样做。作为我们认可第三方版权努力的一部分,DMIT遵守美国《数字千年版权法案》("DMCA"),因此受到17 U.S.C. § 512认可的责任限制的保护;通常称为DMCA的"安全港"条款。DMIT的侵权通知程序、反通知程序和移除政策如下所述。
6. 侵权通知
6.1 滥用警告
DMCA允许版权所有者或其授权代理向服务提供商(如DMIT)提交通知,要求禁用或移除托管在DMIT服务器上的侵权材料。重要的是,DMCA对那些滥用侵权通知程序的人施加了重大处罚 - 包括法庭费用和律师费 - 通过虚假陈述材料侵权或错误移除。参见;17 U.S.C. § 512(f)。DMIT将追究那些滥用其DMCA通知或反通知程序的人,并将配合执法部门对此类滥用行为进行任何调查。在向我们下文指定的代理提交DMCA通知之前,请确保您满足所有资格。
6.2 通知内容和程序
如果您认为您的作品以构成联邦法律下版权侵权的方式被复制、再现、更改或发布,或者您的版权以其他方式受到侵犯,请向DMIT指定的版权代理提交DMCA通知,包含以下内容:
- 有权代表版权或其他知识产权所有者行事的人的电子或物理签名;
- 您声称被侵权的受版权保护作品或其他知识产权的描述;
- 您声称侵权的材料在DMIT服务器上的位置描述(最好包括与材料相关的具体URL);
- 您的全名、地址、电话号码和电子邮件地址;
- 您声明您真诚相信争议使用未经版权所有者、其代理人或法律授权;以及
- 您声明,根据伪证处罚,您通知中的上述信息准确无误,并且您是版权或知识产权所有者或有权代表版权或知识产权所有者行事。
索赔人可将其侵权通知发送至:
滥用代理
[email protected]
请不要向我们指定的代理发送其他查询或信息。
7. 移除政策和程序
DMIT实施以下移除政策和程序。收到任何声称的版权侵权通知后,DMIT将迅速通知其客户涉嫌侵权,并采取步骤禁用或移除相关材料。DMCA通知通常在收到后两(2)个工作日内处理,特殊情况除外。DMIT保留随时禁用访问或移除其服务器或服务上可访问的任何材料或表达作品的权利,这些作品据称通过有效的DMCA通知侵权,或基于侵权活动明显的事实或情况。DMIT的坚定政策是终止屡次侵权者的账户(如适用),并且DMIT将迅速采取行动移除侵犯他人版权的所有材料,根据DMCA 17 U.S.C. §512规定的程序。通知DMIT声称版权侵权的程序见第7.2节。如果DMCA通知不符合DMCA §512,但实质上符合DMCA §512中识别侵权作品的(三)三个要求,DMIT应尝试联系或采取其他合理措施联系投诉方,以协助该方发送合规的DMCA通知。如上所述,当DMIT指定的代理收到有效通知时,DMIT将迅速采取行动移除和/或禁用对侵权材料的访问,并应通知受影响的客户或订阅者。然后,受影响的客户或订阅者可以使用下文规定的反通知程序向指定代理提交反通知。DMIT保留修改、更改或添加此政策的权利,所有受影响的人员应定期查看此页面以了解任何修改。
8. 反通知程序
如果侵权通知("通知")的接收者认为通知有误或虚假,和/或涉嫌侵权材料已根据上文第三节概述的程序被错误移除/禁用,接收者可以根据17 U.S.C. § 512(g)(2) & (3)提交反通知。反通知是接收者根据通知对材料不当移除或禁用提出异议的适当方法。接收者在反通知中提供的信息必须准确真实,并且接收者将根据17 U.S.C. § 512(f)对反通知中包含的任何虚假陈述负责。
8.1 要发起反通知,接收者必须向DMIT指定的版权代理提交以下信息:
- 根据通知移除或禁用的材料的具体描述。
- 描述该材料在移除和/或禁用前在DMIT或内容中的位置(最好包括与材料相关的具体URL)。
- 反映接收者认为材料的移除或禁用是错误完成的声明。为方便起见,可以使用以下语言:
"我发誓,在伪证处罚下,我真诚相信所引用的材料被服务提供商移除或禁用是由于错误或对要移除或禁用的材料的误认。"
- 声明接收者同意接受接收者所在地的联邦地方法院的管辖权,或者如果接收者在美国境外,则同意服务提供商所在的任何司法辖区的联邦地方法院的管辖权,并且接收者将接受提供通知的人或其代理人的法律文件送达。
- 接收者的实际地址、电话号码和电子邮件地址。
反通知可发送至:
滥用代理
[email protected]
请不要向我们指定的代理发送其他查询或信息。
收到符合DMCA的反通知后,我们的指定版权代理会将反通知转发给最初提供通知识别涉嫌侵权材料的原始索赔人。
在DMIT收到有效反通知后的十到十四(10-14)天内,DMIT将替换或停止禁用对争议材料的访问,除非DMIT的指定代理收到通知,表明原始索赔人已提起诉讼,寻求法院命令限制接收者从事与DMIT系统或网络上材料相关的侵权活动。
9. DMIT的服务提供商客户
DMIT的一些客户本身是17 U.S.C. § 512(k)(1)含义内的"服务提供商"。因此,DMIT要求任何与DMIT的服务提供商客户的第三方用户、客户或订阅者涉嫌侵权相关的DMCA通知应直接提交给该客户指定的DMCA代理。
10. 修改
DMIT保留修改、更改或添加上文第6-10节规定的DMCA政策的权利,所有用户应定期查看以了解任何此类更改。
11. 零容忍垃圾邮件政策
11.1 您同意遵守DMIT的反垃圾邮件政策,该政策可在https://www.dmit.io/legal/antispam/找到,并在此作为本协议不可或缺的一部分通过引用并入。严禁将DMIT的服务用于任何非法垃圾邮件活动。
11.2 Dmit保留随时通过在其网站上发布修改后的政策来修改反垃圾邮件政策的权利。您同意监控dmit主页以查看反垃圾邮件政策的任何更改。您在反垃圾邮件政策任何更改生效日期后继续使用这些服务,即表示您打算受这些更改的约束。
12. 备份与数据丢失
12.1 您同意您使用DMIT的服务风险自负,DMIT不对其服务相关的任何数据丢失负责。您全权负责创建您内容的备份。如果在我们的日常维护期间,我们确实创建了您内容的备份,而您后来要求我们将其恢复到您的账户,我们不能保证我们能够做到,也不能保证您的内容在初始数据丢失或后续恢复过程中不会受到损害。为此,我们强烈建议您建立自己的日常备份程序,并定期测试从备份介质恢复文件,以确保您正在制作可行的备份。
12.2 如果您希望DMIT除根据本协议提供的服务外,还为您提供日常备份服务,请联系我们。
13. 资源使用与安全
13.1 DMIT不对每个账户的系统资源设置硬性限制。在账户大大超过可接受的使用水平之前,我们不会主动禁用账户。有许多活动可能导致此类问题;这些包括:CGI脚本、FTP、PHP、HTTP等。DMIT将通知您对任何被发现消耗过多系统资源以至于降低整体系统性能的账户实施的临时封锁。
13.2 除非法律明确允许,您不得翻译、反向工程、反编译、拆卸或制作网站和/或材料的衍生作品。您特此同意不使用任何自动设备或手动过程来监控或复制网站或材料,并且不会使用任何设备、软件、计算机代码或病毒来干扰或试图破坏或损害我们的服务和网站或其中的任何通信。如果您不遵守本协议的此条规定,除了DMIT可获得的金钱损害赔偿和其他补救措施外,您特此同意支付5000.00美元的违约金以及与此类损害赔偿追偿相关的任何和所有费用,包括律师费和成本。
13.3 安全 任何违反网站和/或服务安全的行为都是禁止的,并可能导致刑事和民事责任。未经授权访问用于提供网站、服务和/或材料的服务器("服务器")是严格禁止的,并违反本协议和AUP协议。您同意不从事此类活动或试图入侵服务器以更改或操纵硬件和软件、破坏服务器或任何其他未经授权的使用(通常称为"黑客攻击")。此外,禁止以下行为:
- 任何形式的未经授权访问或使用数据、系统或网络,包括网站和/或服务;
- 未经系统或网络所有者明确授权,未经授权监控任何网络或系统上的数据或流量;
- 未经授权干扰对任何用户、主机或网络的服务;
- 将恶意程序引入网络或服务器(例如病毒和蠕虫),包括网站和/或服务;
- 规避用户身份验证或任何主机、网络或账户的安全;
- 使用另一提供商的账户以滥用方式推广您在我们这里的网站。
- 利用我们的服务破坏安全性或篡改我们站点或任何其他站点的计算机上的系统资源或账户。
如果您参与任何违反系统安全的行为,我们保留向其他站点的系统管理员发布有关您的信息的权利,以协助解决安全事件,并且我们还将配合任何调查系统或网络安全刑事违规的执法机构。此外,任何违反这些安全规定的行为,我们可自行决定,成为根据本协议第2条终止您账户的理由。
13.4 带宽使用 您的每月带宽限额由您注册的具体套餐决定。如果您的账户超过您的每月限额,您可以选择重置、暂停或限速。
请注意:我们仍然有权在不通知的情况下调整价格。
13.5 公平使用政策 我们向客户提供特定服务,并根据我们的DMIT虚拟专用服务器在整个任何给定计费周期内的一致性使用来定义正常、公平和合理的使用。我们期望从各个组件机器和整个客户解决方案中看到常规的使用模式。如果我们自行决定认定客户未根据本公平使用政策定义的方式使用此服务,我们可能会采取行动减轻对服务交付系统的负面影响,包括但不限于以下措施:
- 限制客户可能从单个机器发送和/或接收的数据,直至整个解决方案级别
- 将定价调整为标准带宽费率(取决于市场)
- 暂停或终止对任何或所有客户机器的服务
14. 正常运行时间保证
14.1 DMIT将向您提供一份服务级别协议("SLA"),保证我们服务的某些可用性。如果适用,任何此类SLA的条款由您和我们单独协商,并且此类SLA(如有)在此通过引用作为本协议不可或缺的一部分并入。
14.2 要获得账户的任何信用额度,您必须遵循SLA中规定的具体程序,通知我们您希望获得信用额度。您理解并同意,未能在触发事件后三(3)天内遵循SLA中的程序将导致您放弃获得任何信用额度的权利。
14.3 目前,dmit只能提供99%的SLA。如果SLA低于99%,您可以获得半个月期的补偿。如果SLA低于95%,您可以获得整个月期的补偿。如果SLA低于90%,您可以获得两个月期的补偿。
15. 价格变更
您为托管支付的金额在您已注册我们服务的特定期限或时间段内永远不会增加。我们保留随时更改DMIT.IO上列出的价格的权利,无需通知,并保留随时修改计划所提供资源量的权利。此外,如果我们根据协议第2.2段无理由终止本协议,您理解,如果我们同意将来再次向您提供服务,您在任何先前期限或时间段下支付的金额并不能决定您再次支付服务费用时应支付的金额。您有责任检查我们的网站以了解计划或价格变化,如果您希望利用可能发生的计划或价格变化。DMIT不会自动更新您的计划。所有升级或降级将在您的要求下执行,并可能包含修改费或要求与我们重新启动服务。
16. 无担保
您明确同意,您使用服务的风险由您独自和完全承担。服务按"原样,包含所有瑕疵"和"可用"的基础提供。DMIT明确否认所有明示或暗示的担保,包括但不限于适销性、特定用途适用性、所有权和非侵权的暗示担保。除第11条所述外,DMIT不保证服务将满足您的要求,或服务将不间断、及时、安全或无错误;DMIT也不保证从使用服务中可能获得的结果或通过服务获得的任何信息的准确性或可靠性,或任何软件、硬件或服务中的缺陷将被纠正。促销材料中关于此类事项的任何声明应被视为广告参考,而非担保。您理解并同意,您对通过使用服务下载或以其他方式获得的任何材料和/或数据的任何使用均由您自行决定和承担风险,并且您将对因下载此类材料和/或数据而对您的计算机系统造成的任何损害或数据丢失承担全部责任。
DMIT可能会向您提供不属于服务的第三方商品、服务和/或软件("第三方服务")。DMIT无法控制第三方服务的内容。使用任何第三方服务将由您自行承担全部风险,并受您和第三方之间单独协议的条款和条件的约束。
DMIT不对通过服务购买或获得的任何商品或服务或通过服务进行的任何交易作出任何担保。
从DMIT或通过服务获得的任何建议或信息,无论是口头还是书面形式,均不会产生任何担保,无论是通过暗示、禁止反言还是其他方式,包括但不限于DMIT网站上描述服务的任何营销或宣传材料。
除非另有书面协议,DMIT不会作为服务的一部分备份您的网站。因此,我们鼓励您定期备份您的网站。
17. 责任限制
您全权负责您的网站的正确运营和/或您的业务的开展以及您控制下的所有其他事宜。在任何情况下,DMIT均不对您因运营您的网站和/或业务或未能运营您的网站和/或业务而产生的任何损害负责。
本节适用于您或您的最终用户的所有索赔,无论潜在诉讼原因如何,包括但不限于违约、侵权,包括但不限于疏忽、严格责任、欺诈和/或虚假陈述。
无论索赔类型或诉讼原因的性质如何,您同意,在任何情况下,DMIT、我们的关联公司、承包商、服务提供商、员工、代理人或许可方,或参与创建、制作或交付服务、技术或服务上可用内容的任何其他方("关联公司")均不对您承担任何责任:(a) 对于您依赖通过服务提供的信息所做的任何决定或采取的行动或不作为;(b) 对于数据丢失或不准确,或采购替代商品、服务或技术的成本;(c) 对于任何间接、特殊、附带、后果性或惩罚性损害,包括但不限于收入损失、利润损失或声誉损失,因业务中断或类似行动,即使DMIT已被告知发生此类损害的可能性。
DMIT和关联公司因本协议引起或与之相关的总累积和最大责任(无论诉讼形式或索赔如何)限于您在诉讼原因产生前六(6)个月内向DMIT支付的任何金额。
18. 付款
18.1 服务费用应在该费用涵盖的时间段之前支付。服务按自动和循环方式计费,除非且直到您遵循本协议中规定的DMIT取消程序。
18.2 除非您和我们单独协商并通过单独的书面协议确认,否则您选择的服务的初始和循环费用应如初始在线订单表中所示。所有设置费和特殊编程费均不予退还。服务费用需提前支付。未能按时支付服务费用可能导致服务暂停或终止。
18.3 注册时,您必须选择一种付款方式。DMIT保留与第三方签订合同处理所有付款的权利。此类第三方可能会施加管理付款处理的附加条款和条件。如果您未在到期时支付所有费用,您的账户将被视为逾期。对于任何逾期费用,DMIT将按未付金额每月收取三(3%)或适用法律允许的最高利率(以较低者为准)的利息,直至付清。
18.4 您同意支付因您使用服务而产生的任何和所有税款,包括个人财产税、增值税或销售税。DMIT不对您因使用支票卡、自动付款服务、资金不足以及您的金融机构可能因您使用服务而征收的任何和所有其他费用而产生的任何银行费用负责。如果DMIT收到的付款少于到期费用,原因是税款、银行手续费、转账费或类似费用,DMIT将向您开具发票,差额为收到的付款与到期费用之间的差额。
18.5 您还同意支付DMIT为收取任何逾期费用而产生的所有律师费和收款费。如果您在预付费用到期前取消任何服务,您理解并同意DMIT不会向您发放任何退款,包括但不限于任何剩余的预付费用、设置费和/或特殊编程费。
18.6 我们将不时发布折扣码。折扣码仅适用于新客户。同时,请注意,我们会因业务补偿向现有客户发放折扣码。如果我们发现您使用了特定用户的折扣码,我们将暂停服务并拒绝退款。在您支付全额订单后,您可以要求重新开启服务。
18.7 如果您在违反TOS的前提下单方面从支付公司发起争议,我们将保留关闭您账户的权利。
18.8 如果我们收到付款方式返回的"未经授权的交易",我们将移交您的部分个人数据(包括姓名、IP地址、付款信息和服务器信息)给支付网关公司进行验证。
19. 退款政策
19.1 全额退款(扣除交易手续费,由支付网关收取):
- 全额退款在遵守以下规则以及19.3条的情况下可用。
- 服务购买时间不超过3天(仅限新订单);
- 您在VM上使用的流量不超过30GB;
19.2 部分退款(扣除交易手续费,由支付网关收取):
- 部分退款在遵守以下规则以及19.3条的情况下可用。
- 服务购买时间不超过30天(仅限新订单);
- 退款金额将根据实际支付金额计算。如果根据服务已使用流量计算的价值更高,则退款将根据剩余流量金额计算,否则将根据剩余服务时间计算;
19.3 不予退款的情况:
- 在以下情况下,我们将不会通过支付网关退款:
- 订单是续订订单/发票,且付款已成功处理;
- 发票是使用现有账户余额支付的(退款只能返还到账户余额);
- 订单/发票是为账户余额充值;
- 同一系列产品已有3次退款;(根据第3.8条,针对每个自然人)
- 遭受(D)DoS攻击;
- 网络不够好;
- IP地理位置原因;
- 任何类型的滥用造成的任何损失;
- 如果您在违反TOS的前提下单方面从支付公司发起争议;
- 某些地区IP地址不可用但已使用流量超过3GB;
一旦您的IP在全球范围内无法访问,请立即(购买当天)与我们的销售部门联系。
20. IP更换政策
20.1 对于 Premium & Eyeball 网络配置:
- 使用
IP Care+ 服务: 每 7 天可更换一次IP。
- 未使用
IP Care+ 服务 & 月付周期: 每 15 天可更换一次IP。
- 未使用
IP Care+ 服务 & 非月付周期: 每 15 天可更换一次IP。
- 所有其他情况: 您可以随时要求立即更换IP,费用为 5.00 美元。
20.2 对于 Premium Secure 网络配置:
- 未使用
IP Care+ 服务: 每次更换IP费用为 15.00 美元,每次更换间隔 30 天。
20.3 对于 Tier 1(Standard) 网络配置:
- 月付周期: DMIT不保证新订单的IP在全球范围内可访问,特别是对于中国、俄罗斯以及所有实行国家网络审查的国家。
- 非月付周期: 保证在敏感区域的首次连接。
- 所有其他情况: 每次更换IP费用为 5.00 美元,每次更换间隔 7 天。
20.4 例外情况:
- Premium & Eyeball 网络配置保证首次连接在所有国家可达。
- 如果因不可抗力(包括但不限于政治活动、战争、灾害等)导致某国互联网中断,则此保证无效。
- 如果ICMP可达,或者如果仅在部分国家的某些端口不可达,DMIT将收取更换费。
- 对于7天内下的新订单,DMIT将收取更换费。
- 对于剩余服务时间少于7天的服务,DMIT将收取更换费。
- 使用
IP Care+ 服务:您可以随时支付5.00美元要求立即更换IP。
Introduction and Definitions
The use of services provided by DMIT Incorporation (hereafter referred to as "DMIT") is subject to the following Terms and Conditions.
Party Definitions and Introductory Terms - The operative parties referred to in this Agreement are defined as follows:
- DMIT is the publisher and operator of www.dmit.io (the "Site") whereby DMIT makes certain web hosting services (the "Services") available. For purposes of this Agreement, when "Site" or "Services" are referenced, such reference includes all hardware, software, and network resources necessary to provide said Site and/or Service.
- When first-person pronouns are used in this Agreement, (Us, We, Our, Ours, etc.) these provisions are referring to DMIT. Additionally, when the terms "the Site" or "Site" are used, these terms refer to any site published by Us, unless a site is specifically exempt from this policy. You, the Client - As Our Client and the user of the Site or Services, this Agreement will refer to You through any second-person pronouns, such as "Your," "Yours," etc.
PLEASE READ THE FOLLOWING HOSTING SERVICES TERMS AND CONDITIONS. BY SUBSCRIBING TO DMIT SERVICES, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT (the "AGREEMENT"). IF YOU AGREE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT, CLICK "I ACCEPT," (OR SIMILAR SYNTAX) OR CHECK THE APPROPRIATE BOX MANIFESTING YOUR INTENT TO BE BOUND BY THESE TERMS AND CONDITIONS AND CONTINUE WITH THE ACCOUNT SET-UP PROCESS. YOU SHOULD PRINT-OUT OR OTHERWISE SAVE A COPY OF THIS AGREEMENT FOR FUTURE REFERENCE. DMIT AGREES TO PROVIDE SERVICES TO YOU ONLY IF YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS CONTAINED HEREIN. YOUR ELECTRONIC ACCEPTANCE OF THIS AGREEMENT IS PERMITTED BY THE ELECTRONIC SIGNATURES IN GLOBAL AND NATIONAL COMMERCE ACT (E-SIGN ACT) AND SIMILAR FEDERAL AND STATE LAWS. ANY USE OF DMIT SERVICES SHALL CONSTITUTE AN ACT OF ACCEPTANCE OF THE CURRENT HOSTING SERVICES TERMS AND CONDITIONS.
Incorporations by reference.
Although this Agreement represents the primary terms and conditions of service for DMIT Services, additional guidelines and rules are hereby incorporated by reference. You can browse all the legal documents at the following page:
Terms Of Service: https://www.dmit.io/pages/tos
Acceptable Use Policy: https://www.dmit.io/pages/aup
Privacy Policy: https://www.dmit.io/pages/privacy
1. REVISIONS TO USER AGREEMENT
This agreement contains the complete terms and conditions applicable to your use of dmit services ( as defined below ). Dmit may amend the terms of this agreement at any time, including fees ( see below for definitions ).
1.1 We can amend this agreement from time to time. We reserve the right to do so. you agree that we have this kind of unilateral right. You agree that all modifications or changes to this agreement will take effect immediately after publication and will be enforceable. The updated or edited version replaces any previous version immediately after its release and the previous version has no continuing legal effect unless the revised version specifically mentions the previous version and retains the previous version or part thereof in effect. If any amendment to this agreement is deemed invalid or invalid by any court, both parties intend to regard the previous valid version of this agreement as the maximum extent of validity and enforceability.
1.2 We agree that if we change anything in this agreement, we will change the " last revision date" at the top of this agreement. You agree to revisit this page regularly and use the " refresh" button on your browser when visiting. You agree to record the date of the last revision of the agreement. If the " last modified" date remains the same as when you last reviewed this agreement, then you can assume that nothing in this agreement has changed since you last read this agreement. If the " last modified" date has changed, then you can confirm that some contents of the agreement have changed.
1.3 If you wish to terminate this agreement due to any changes we have made, you must terminate this agreement in writing through the cancellation form within thirty (30) days after the above " last amendment" date. Your continued use of the service after the effective date of any such notification constitutes your acceptance of such changes.
1.4 Waiver - if you fail to review this agreement regularly to determine if there are any changes to the terms, you will assume full responsibility for such omissions and you agree that such failure does not constitute a positive waiver of the revised terms. We are not responsible for your neglect of your legitimate rights.
2. DURATION OF AGREEMENT AND CANCELLATION POLICY
2.1 The initial period should start after confirming your order or starting to provide services to you and receiving legal funds. The term will be chosen by you and will be indicated when ordering our service. Unless dmit defaults, this agreement shall not be terminated by you during the initial term ( and any renewal thereof ). After the initial period, this agreement will automatically continue for a continuous period equal to the initial period unless either party terminates or cancels in accordance with the provisions of this agreement.
2.2 Dmit may also terminate this agreement at any time at its discretion for any reason or no reason. ( " termination without cause" ). In this case, dmit will give you a written notice seven (7) days before the service interruption.
2.3 If dmit cancels this agreement in accordance with any of the terms outlined in this agreement, dmit shall not refund to you any fees paid or prepaid prior to the cancellation except for termination without cause under clause 2.2. you are obligated to pay all fees accumulated prior to the cancellation taking effect. If dmit terminates the agreement for some reason, all prepaid custody fees will be confiscated and will not be refunded. The termination of this agreement does not relieve you of your obligation to pay dmit any accrued or payable expenses. Io before the effective date of termination of this agreement.
2.4 In addition to DMIT right to terminate this Agreement provided elsewhere in this Agreement, DMIT may terminate this Agreement effective immediately if, based on DMIT sole judgment, it determines that You or any of Your end-users: (a) have breached the Acceptable Use Policy ("AUP") as described in AUP page, and incorporated herein, (b) have infringed or violated any intellectual property right or privacy or publicity right of a third party, (c) have not complied with any applicable law, statute or regulation, or (d) have uploaded, published or disseminated any images, text, graphics, code or video which DMIT considers illegal or high risk, in its discretion. (e) violated the service agreement of the relevant data center and telecommunications carrier. Nothing contained in this Agreement is intended to, or shall, impose any duty or obligation upon DMIT to monitor or review Your Content or the content of Your end-users at any time. You remain solely responsible for Your Content, and any liability generated therefrom.
2.5 If either party cancels or terminates this agreement for any reason, you shall be solely responsible for making all necessary arrangements to ensure the security of the replacement host and to transfer all electronic data, graphics, images, video or text to the new service provider. After the termination of this agreement, according to its nature, the clauses expected to remain valid after the termination shall remain valid and shall remain in full force and effect in accordance with its clauses.
3. ACCOUNT MANAGEMENT
3.1 When registering for the service, you will select login (email) and password. You can only use services or modify data and content through such user id and password. You are fully responsible for maintaining the confidentiality of your user id and password, as well as any and all activities carried out using these credentials. You agree to immediately notify us of any unauthorized use of your account or any other security violation you know.
3.2 You must provide us with a frequently checked main email address. All notices and correspondence between us will be sent to the email address you provided, so you need to keep this address up to date or notify us when your address changes. If any of your contacts and / or billing information changes, you should inform us so that we can update your account. You also have the responsibility to ensure our field, pay attention to it. DMIT.IO is not included in any spam blocking list used by you or your mail provider.
3.3 According to section 2 of this agreement, providing any kind of false or inaccurate contact information may result in the termination of your account.
3.4 You are responsible for all activities under your account. Therefore, we strongly recommend that you protect file, directory, and script permissions to the most stringent settings. You agree that you have the technical ability to operate the website correctly and that you are responsible for any operations performed under your account, including but not limited to damage to your website, dmit website and / or equipment, and any other websites.
3.5 As a customer, you should use your own real information to register. We have the right to check your information or request any evidence. Filling in false information will result in the termination of your account and will not be refunded.
3.6 Due to OFAC restrictions, we do not accept orders from the following countries:
Cuba, Iran, Lebanon, Libya, Myanmar (Burma), North Korea, Somalia, Sudan, Syria
3.7 Most of our services are unmanaged services, we can only guarantee the support ticket reply with 72 hours. unmanagement customers should pay attention to the situation when requesting support tickets to ensure that our resources are used reasonably, otherwise we have right to close your support account, but we don't want to do that. (a) Sending a large number of identical support orders in a round robin manner; (b) Use offensive language; (c) Send SPAM and advertisement.
3.8 DMIT system will try to identify the natural person/legal person during the account registration. These accounts will share the same limitations, such as refund, IP replacement, promotions policy, and affiliate program if we are sure that your account is registered by the same natural person/legal person who already has had an account or accounts in DMIT.
3.9 DMIT does not allow any type of account transfer. DMIT reserves the right to terminate accounts immediately and not to issue refunds.
4. INTELLECTUAL PROPERTY RIGHTS
4.1 Between you and DMIT, DMIT acknowledges that it does not claim ownership of the content ( including but not limited to text, software, music, sound, audiovisual works, movies, photos, animations, videos and graphics ) you provide for your use on the website. You hereby grant DMIT a non-exclusive, global, royalty-free license for your own benefit and enable DMIT to fulfill its obligations under this agreement by copying, producing derivative works, displaying, executing, using, broadcasting, and transmitting your content on the internet.
4.2 DMIT may ( but is not obligated to ) provide you with certain materials related to the performance of the service, including but not limited to computer software ( object code or source code form ), data, documents or information developed or provided by dmit or its suppliers under this agreement, domain names, email addresses and other network addresses assigned to you, as well as other proprietary technologies, methods, equipment and processes ( " host materials" ) used by dmit to provide the service for you. In accordance with the terms and conditions of this agreement, dmit hereby grants you limited, revocable, non-transferable and non-exclusive license to use only host materials related to the service. This license will be terminated when this agreement is terminated. Between you and dmit, you acknowledge and agree that dmit has all rights, titles and interests, or otherwise obtained all licenses applicable to the host materials, as well as all copyrights, trade secrets, patents, trademarks and other intellectual property rights therein. After the termination of this agreement, any use of host materials has not been permitted and is strictly prohibited. You agree that you cannot upload, transmit, copy, distribute or use any host data obtained through the service in any way without dmit's express written permission.
4.3 This agreement does not constitute a license to use dmit trademarks, service marks or any other trademarks. Without dmit's prior written consent, it is strictly prohibited to use any trade name, service mark or any other trademark of dmit.
4.4 If we need the help of a lawyer or other person to collect any liquidated damages or any other amount of money from you, or if we need the help of a lawyer to seek injunctive relief against you, or if we need to submit ICANN complaints to you in order to transfer the offending URL from you to us, then you also agree that you will reimburse us for all expenses incurred to collect these liquidated damages or seek your injunctive relief, or to submit and prosecute ICANN complaints.
4.5 You know, even nominal damages may cost a lot of legal fees, travel expenses, legal fees and other expenses that may dwarf the liquidated damages. You agree that you will pay all these expenses.
5. DMCA Notice and Takedown Policy
5.1 Introduction
DMIT.IO ("DMIT") implements the following DMCA Notice and Takedown Policy. DMIT respects the intellectual property rights of third parties, and expects others to do the same. As part of our effort to recognize the copyrights of third parties, DMIT complies with the U.S. Digital Millennium Copyright Act ("DMCA") and is therefore protected by the limitations on liability recognized by 17 U.S.C. § 512; commonly known as the "safe harbor" provisions of the DMCA. DMIT's infringement notification procedure, counter-notification procedure, and takedown policies, are set forth below.
6. Notice of Claimed Infringement
6.1 Abuse Warning
The DMCA permits copyright owners, or their authorized agents, to submit notifications to service providers, such as DMIT, requesting that infringing material hosted on DMIT's servers be disabled or removed. Importantly, the DMCA imposes significant penalties – including court costs and attorneys fees – on those who abuse the infringement notification procedure, by misrepresenting either that material is infringing, or was removed by mistake. See; 17 U.S.C. § 512(f). DMIT will pursue those who abuse its DMCA notice or counter-notification procedure, and will cooperate with law enforcement in any investigation of such abuse. Please make sure that you meet all the qualifications before submitting a DMCA notice to our Designated Agent identified below.
6.2 Notification Contents and Procedure
If you believe that your work has been copied, reproduced, altered or published in a way that constitutes copyright infringement under federal law, or your copyrights have been otherwise violated, please submit a DMCA notice to DMIT's Designated Copyright Agent, containing the following:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- a description of the copyrighted work or other intellectual property that you claim has been infringed;
- a description of where the material that you claim is infringing is located on DMIT's servers (preferably including specific URL's associated with the material);
- your full name, address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent(s), or the law; and
- a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
Claimants may send their Notice of Claimed Infringement to:
Abuse Agent
[email protected]
Please do not send other queries or information to the agents we specify.
7. Takedown Policies and Procedures
DMIT implements the following Takedown Policies and Procedures. Upon receipt of any notification of claimed copyright infringement, DMIT will act expeditiously to notify its customer of the alleged infringement, and take steps to disable or remove the subject material. DMCA Notices are generally processed within two (2) business days from receipt, absent extenuating circumstances. DMIT reserves the right at any time to disable access to, or remove any material or expressive work accessible on or from its servers or services, that is claimed to be infringing via a valid DMCA Notice, or based on facts or circumstances from which infringing activity is apparent. It is the firm policy of DMIT to terminate the account of repeat copyright infringers, when appropriate, and DMIT will act expeditiously to remove access to all material that infringes on another's copyright, according to the procedure set forth in 17 U.S.C. §512 of the DMCA. The procedure for notifying DMIT of claimed copyright infringement is set forth in Section 7.2, hereof. If the DMCA notice does not comply with §512 of the DMCA, but does substantially comply with the (3) three requirements for identifying infringing works according to §512 of the DMCA, DMIT shall attempt to contact or take other reasonable steps to reach the complaining party to assist that party comply with sending a compliant DMCA Notice. As noted above, when DMIT's Designated Agent receives a valid notice, DMIT will act expeditiously to remove and/or disable access to the infringing material and shall notify the affected customer or subscriber. Then, the affected customer or subscriber may submit a counter-notification to the Designated Agent, using the counter-notification procedures set forth below. DMIT reserves the right to modify, alter or add to this policy, and all affected persons should regularly check back to this page to stay current on any modifications.
8. Counter-Notification Procedures
If the Recipient of a Notice of Claimed Infringement ("Notice") believes that the Notice is erroneous or false, and/or that allegedly infringing material has been wrongly removed/disabled in accordance with the procedures outlined above in Section III above, the Recipient is permitted to submit a counter-notification pursuant to 17 U.S.C. § 512(g)(2) & (3). A counter-notification is the proper method for the Recipient to dispute the improper removal or disabling of material pursuant to a Notice. The information that a Recipient provides in a counter-notification must be accurate and truthful, and the Recipient will be liable for any misrepresentations contained in the counter-notification pursuant to 17 U.S.C. § 512(f).
8.1 To initiate a counter-notification, the Recipient must submit to DMIT's Designated Copyright Agent the following information:
- a specific description of the material that was removed or disabled pursuant to the Notice.
- a description of where the material was located within DMIT or the Content before such material was removed and/or disabled (preferably including specific URL's associated with the material.)
- a statement reflecting the Recipient's belief that the removal or disabling of the material was done so erroneously. For convenience, the following language may be utilized:
"I swear, under penalty of perjury, that I have a good faith belief that the referenced material was removed or disabled by the service provider as a result of mistake or misidentification of the material to be removed or disabled."
- a statement that the Recipient consents to the jurisdiction of the Federal District Court in and for the judicial district where the Recipient is located, or if the Recipient is outside of the United States, for any judicial district in which the service provider may be found, and that the Recipient will accept service of process from the person who provided the Notice, or that person's agent.
- the Recipient's physical address, telephone number, and email address.
Counter Notifications can be sent to:
Abuse Agent
[email protected]
Please do not send other queries or information to the agents we specify.
After receiving a DMCA-compliant counter-notification, Our Designated Copyright Agent will forward the counter-notification to the original claimant who first provided the Notice identifying the allegedly infringing material.
Within ten to fourteen (10-14) days from DMIT's receipt of a valid counter-notification, DMIT will replace or cease disabling access to the disputed material unless DMIT's Designated Agent receives notification that the original claimant has filed an action seeking a court order to restrain the Recipient from engaging in infringing activity relating to the material on DMIT's system or network.
9. Service Provider Customers of DMIT
Some of DMIT's customers are, themselves, "Service Providers" within the meaning of 17 U.S.C. § 512(k)(1). Accordingly, DMIT requests that any DMCA Notices relating to alleged infringement by third party users, customers or subscribers of DMIT's Service Provider Customers be submitted directly to the DMCA Agent designated by such customer.
10. Modifications
DMIT reserves the right to modify, alter or add to the DMCA policy set forth in Sections 6-10 above, and all users should regularly check back regularly to stay current on any such changes.
11. ZERO TOLERANCE SPAM POLICY
11.1 You agree to comply with DMIT's Anti-Spam Policy which may be found at https://www.dmit.io/legal/antispam/ and which is hereby incorporated by reference as an indispensable part of this Agreement. Use of DMIT's services for any illegal spam activities is strictly prohibited.
11.2 Dmit reserves the right to modify the anti-spam policy at any time by publishing the modified policy on its website. You agree to monitor dmit homepage to view any changes to anti-spam policies. You continue to use these services after the effective date of any changes to the anti-spam policy, which indicates that you intend to be bound by these changes.
12. BACKUP & DATA LOSS
12.1 You agree that Your use of DMIT's Services is at Your own risk, and that DMIT is not liable for any data loss in connection with its Services. You are solely responsible for creating backups of Your Content. If, during Our own routine maintenance, We do create a backup of Your Content which You later request Us to restore to Your account, We cannot guarantee that we will be able to do so, or that Your Content will be unharmed as a result of the initial data loss or the subsequent restore procedure. To that end, We highly recommend that You establish Your own routine backup procedure and that You periodically test restoring files from Your backup media to ensure that You are making viable backups.
12.2 Should you wish for DMIT to provide you with routine backup service, in addition to the Services provided under this Agreement please contact us.
13. RESOURCE USAGE & SECURITY
13.1 DMIT does not impose hard set limits on each account's system resources. We do not actively disable accounts until they greatly exceed an acceptable level of usage. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. DMIT will advise You of a temporary block placed on any account found to be consuming an inordinate amount of system resources, to the point of degrading overall system performance.
13.2 Except where expressly permitted by law, You may not translate, reverse-engineer, decompile, disassemble, or make derivative works from the Site and/or Materials. You hereby agree not to use any automatic device or manual process to monitor or reproduce the Site or Materials, and will not use any device, software, computer code, or virus to interfere or attempt to disrupt or damage Our Services and Site or any communications on it. If You do not adhere to this provision of this Agreement, in addition to monetary damages and other remedies available to DMIT, You hereby agree to pay liquidated damages of $5000.00 plus any and all fees associated with recovery of these damages, including attorneys' fees and costs.
13.3 SECURITY Any violation of the security to the Site and/or Services is prohibited and may result in criminal and civil liability. Unauthorized Access of the servers used to provide the Site, Services, and/or Materials (the "Servers") is strictly prohibited and is a violation of this Agreement and the AUP Agreement. You agree not to engage in such activity or to attempt to breach the Servers for the purpose of altering or manipulating the hardware and software, compromising the Servers, or for any other unauthorized use commonly known as "hacking." In addition, You are prohibited from the following:
- Any form of unauthorized access to or use of data, systems or networks, including the Site and/or Services;
- Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network;
- Unauthorized interference with service to any user, host or network;
- Introducing a malicious program into the network or server (e.g. viruses and worms), including the Site and/or Services;
- Circumventing user authentication or security of any host, network or account;
- Using an account with another provider to promote Your site with Us in an abusive manner.
- Utilizing Our Services for the purpose of compromising the security or tampering with system resources or accounts on computers at Our site or any other site.
In the event You are involved in any violation of system security, We reserve the right to release information about You to system administrators at other sites in order to assist in resolving security incidents, and We shall also cooperate with any law enforcement agency investigating a criminal violation of system or network security. Additionally, any violation of these security provisions may, at Our sole discretion, be grounds for Termination for Cause of Your account per Section 2 of this Agreement.
13.4 BANDWIDTH USAGE Your monthly bandwidth allowance is determined by the specific package for which You sign up. If Your account exceeds Your monthly allowance, You can choose to reset, suspend, or speed limited.
Please note: we still have the right to adjust the price without notice.
13.5 FAIR USE POLICY We provide specific Services to our Clients and define normal, fair, and reasonable use in terms of our DMIT Virtual Private Servers as use that is consistent throughout any given billing period. We expect regular usage patterns from individual component machines and the client solution as a whole. Should we at our sole discretion determine a Client is not using this Service as defined under this Fair Use Policy, we may take actions to mitigate negative impact to Service delivery systems including but not limited to the following:
- Rate-limit the data the Client may send and/or receive from the individual machine to the entire solution level
- Adjust pricing to a standard bandwidth rate (market-dependent)
- Suspend or terminate Service to any or all Client machines
14. UPTIME GUARANTEE
14.1 DMIT will offer You a Service Level Agreement ("SLA") guaranteeing certain availability of Our Services. If applicable, the terms of any such SLA were separately negotiated between You and Us, and such SLA, if any, is hereby incorporated by reference as an indispensable part of this Agreement.
14.2 To be eligible for any credits to Your account, You must follow the specific procedures set forth in the SLA for notifying Us of Your desire for credits. You understand and agree that the failure to follow the procedure in the SLA within three (3) days of the triggering event will result in Your waiver of any right to receive credits.
14.3 At present, dmit is only able to provide 99% SLA. if the SLA is lower than 99%, you can get compensation for half month period. If the SLA lower than 95%, you can get compensation full month period. If the SLA lower than 90%, you can get compensation 2 month period.
15. PRICE CHANGE
The amount You pay for hosting will never increase during a specific term or time period for which you have signed up for Our Services. We reserve the right to change prices listed on DMIT.IO at any time, without notice, and the right to modify the amount of resources given to plans at any time. Additionally, if we terminate this agreement without cause pursuant to paragraph 2.2 of the Agreement, You understand that if We agree to provide Services to You in the future, the amount You paid under any prior term or time period is not determinative of the amount You pay should We provide Services to You again. It is Your responsibility to check Our website for plan or price changes should You wish to take advantage of plan or price changes which may have occurred. DMIT does not automatically update Your plan. All upgrades or downgrades will be performed at Your request and may include modification fees or require reinitiating service with Us.
16. NO WARRANTIES
YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE AND EXCLUSIVE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS, WITH ALL FAULTS" AND "AS AVAILABLE" BASIS. DMIT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. OTHER THAN AS SET FORTH IN PARAGRAPH 11, DMIT MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES DMIT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES OR THAT DEFECTS IN ANY SOFTWARE, HARDWARE OR THE SERVICES WILL BE CORRECTED. ANY STATEMENTS MADE REGARDING SUCH MATTERS IN PROMOTIONAL MATERIALS SHALL BE CONSIDERED ADVERTISING REFERENCES, AND NOT WARRANTIES. YOU UNDERSTAND AND AGREE THAT ANY USE YOU MAKE OF ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.
DMIT MAY MAKE THIRD-PARTY GOODS, SERVICES AND/OR SOFTWARE AVAILABLE TO YOU THAT ARE NOT PART OF THE SERVICES ("THIRD-PARTY SERVICES"). DMIT HAS NO CONTROL OVER THE CONTENT OF THIRD-PARTY SERVICES. USE OF ANY THIRD-PARTY SERVICES WILL BE AT YOUR OWN AND SOLE RISK AND SUBJECT TO THE TERMS AND CONDITIONS OF A SEPARATE AGREEMENT BETWEEN YOU AND THE THIRD-PARTY.
DMIT MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SERVICES OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SERVICES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM DMIT OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY, WHETHER BY IMPLICATION, ESTOPPEL OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY MARKETING OR PROMOTIONAL MATERIALS DESCRIBING THE SERVICES ON DMIT'S WEBSITE.
UNLESS OTHERWISE AGREED TO IN WRITING, DMIT DOES NOT MAKE A BACK-UP OF YOUR SITE(S) AS PART OF THE SERVICES. ACCORDINGLY, WE ENCOURAGE YOU TO MAKE A BACK-UP OF YOUR SITE(S) ON A REGULAR BASIS.
17. LIMITATION ON LIABILITY
YOU ARE SOLELY RESPONSIBLE FOR THE PROPER OPERATION OF YOUR WEB-SITE AND/OR CONDUCT OF YOUR BUSINESS AND ALL OTHER MATTERS UNDER YOUR CONTROL. IN NO EVENT SHALL DMIT BE LIABLE TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO YOUR OPERATION OF YOUR WEB-SITE AND/OR BUSINESS OR FAILURE TO OPERATE YOUR WEB-SITE AND/OR BUSINESS.
THIS SECTION APPLIES TO ALL CLAIMS BY YOU OR YOUR END USERS IRRESPECTIVE OF THE CAUSE OF ACTION UNDERLYING THE CLAIM, INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, STRICT LIABILITY, FRAUD, AND/OR MISREPRESENTATION.
REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, YOU AGREE THAT IN NO EVENT WILL DMIT, OUR AFFILIATES, CONTRACTORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OR LICENSORS, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICES, TECHNOLOGY, OR CONTENT AVAILABLE ON THE SERVICES ("AFFILIATES"), BE LIABLE TO YOU IN ANY MANNER WHATSOEVER: (A) FOR ANY DECISION MADE OR ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THE SERVICES; (B) FOR LOSS OR INACCURACY OF DATA OR, COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY; (C) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOSS OF PROFITS OR LOSS OF REPUTATION, FOR BUSINESS INTERRUPTION OR SIMILAR ACTION, EVEN IF DMIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE TOTAL AGGREGATE AND MAXIMUM LIABILITY OF DMIT AND THE AFFILIATES, ARISING FROM OR OTHERWISE RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORM OF ACTION OR CLAIM) IS LIMITED TO ANY AMOUNTS YOU HAVE PAID TO DMIT DURING THE SIX (6) MONTHS PRIOR TO THE ACCRUAL OF THE CAUSE OR CAUSES OF ACTION.
18. Payment
18.1 Payment for Services is due in advance of the time period for which such payment covers. Services are billed on an automatic and recurring basis unless and until you follow DMIT's cancellation procedure set forth in this Agreement.
18.2 Unless separately negotiated by You and Us, and confirmed by separate written agreement, the initial and recurring Fees for the Services selected by You shall be as provided in the initial on-line order form. All set-up fees and special programming fees are non-refundable. Fees for Services are payable in advance. Failure to make payment of Fees for Services when due may result in the suspension or termination of Services.
18.3 At the time of registration, You must select a payment method. DMIT reserves the right to contract with a third party to process all payments. Such third party may impose additional terms and conditions governing payment processing. If You do not pay all Fees when due, Your account will be deemed past due. For any past due Fees, DMIT will charge You interest at one and three percent (3%) or the highest rate allowed by applicable law, whichever is lower, per month of the unpaid amount, until paid.
18.4 You agree to pay any and all taxes, including personal property, value added, or sales taxes, resulting from Your use of the Services. DMIT is not responsible for any bank fees incurred by You due to Your use of check cards, automatic payment services, insufficient funds, and any and all other fees your financial institution may impose due to Your use of the Services. If DMIT should receive less than full payment of the Fees due to taxes, bank charges, transfer fees, or the like, DMIT will invoice You for the difference between payment received and the Fees due.
18.5 You also agree to pay all attorney and collection fees arising from DMIT's efforts to collect any past due Fees. If you cancel any Service prior to the expiration of the pre-paid Fees, You understand and agree that DMIT will not issue You any refund whatsoever, including but not limited to any remaining pre-paid Fees, set up Fees, and/or special programming Fees.
18.6 We will release discount codes from time to time. Discount codes only apply to new customers. At the same time, please note that we will issue discount codes to existing customers because of business compensation. if we find that you use a specific user discount code, we will suspend the service and refuse to refund. you can request to open the service after you have paid the full order.
18.7 If you unilaterally initiate a dispute from the payment company under the premise of violating TOS, we will reserve the right to shut down your account.
18.8 If we receive the "unauthorized transaction" returned from the payment method, we will hand over some of your personal data (including name, IPs, payment information and server information) for verification by the payment gateway company.
19. Refund Policy
19.1 Full refund (Deduct the transaction fee, which is charged by the payment gateway):
19.1.1 Full refunds are available in compliance with the rules below as well as 19.3.
- The service is purchased for no more than 3 days (New order only);
- You are using no more than 30GB transfer on the VM;
19.2 Partial refund (Deduct the transaction fee, which is charged by the payment gateway):
19.2.1 Partial refunds are available in compliance with the rules below as well as 19.3.
- The service is purchased for no more than 30 days (New order only);
- The refund amount will be calculated based on the actual amount paid. If the value calculated from the used transfer of the service is higher, then the refund will be calculated on the amount of remaining transfer, otherwise it will be calculated on the remaining service time;
19.3 Non-refundable cases:
19.3.1 We will not refund to the payment gateway under the following circumstances
- The order is a renewal order/invoice, and the payment has been successfully processed;
- The invoice was paid using existing account credit (refunds can only be returned to the account credit);
- The order/invoice is to add funds to the account credit;
- Have had 3 refunds on the same series of products; (For each natural person, according to clause 3.8)
- Targed by (D)DoS;
- The network is not good enough;
- IP geographic location reason;
- Any loss caused by any type of abuse;
- If you unilaterally initiate a dispute from the payment company under the premise of violating TOS;
- IP addresses are not available in some region but the transfer used has exceeded 3GB;
Please contact with our sales department once your IP is not globally accessible at the first time. (The same day you bought).
20. IP Replacement Policy
20.1 For Premium & Eyeball network profile:
- With
IP Care+ Service: IP Replacement is available every 7 days.
- Without
IP Care+ Service & Monthly Billing Cycle: IP Replacement is available every 15 days.
- Without
IP Care+ Service & Non-Monthly Billing Cycle: IP Replacement is available every 15 days.
- All other cases: You can ask for immediately replacement at anytime by 5.00 USD.
20.2 For Premium Secure network profile:
- Without
IP Care+ Service: IP Replacement costs 15.00 USD each time, 30 days between each replacement.
20.3 For Tier 1(Standard) network profile:
- Monthly Billing Cycle: DMIT do not give guarantee the IP is globally accessible for the new order, especially for China, Russia, and all country has national network censorship.
- Non-Monthly Billing Cycle: Guaranteed first connection in sensitive areas.
- All other cases: IP Replacement costs 5.00 USD each time, 7 days between each replacement.
20.4 Exceptions:
20.4.1 For Premium & Eyeball network profiles will ensure that the first connection is reachable in all countries.
- Void if there is a force majeure disruption of the Internet in a country. (Included but not limited to political activity, war, disaster..)
20.4.2 DMIT will charge a replacement fee if ICMP is reachable, or if only some ports are not reachable in some countries.
20.4.3 DMIT will charge a replacement fee for new orders placed within 7 days.
20.4.4 DMIT will charge a replacement fee for services with less than 7 days of service remaining.
20.4.5 With IP Care+ Service: You can ask for immediately replacement at anytime by 5.00 USD.